Privacy Policy

Last Updated:

Fragrancesoyhand ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our floral services.

Information We Collect

We collect information that you provide directly to us when you:

• Place an order for floral arrangements or bouquets
• Contact us through our website contact form
• Request custom arrangements or consultations
• Subscribe to our newsletter or promotional communications

The types of personal information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Delivery addresses and preferences
• Order history and preferences
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for floral arrangements
• Communicate with you about your orders, inquiries, and requests
• Send you information about our products, services, and promotions
• Improve our website, products, and customer service
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business (such as payment processors and delivery services)
• Legal authorities when required by law or to protect our rights
• Business partners with your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Fragrancesoyhand
25 W Wise Rd
Schaumburg, IL 60193, United States
Phone: +17739992929
Email: info@fragrancesoyhand.world

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